Privacy Policy

This Privacy Policy explains how Roofing Utah, Inc., doing business as Roofing Utah (“Roofing Utah,” “we,” “us,” or “our”), collects, uses, and protects your information when you visit roofingutah.com, submit a form, call us, or exchange text messages with us.

Who We Are

Roofing Utah, Inc. (DBA Roofing Utah)
1790 W 5050 S, Roy, UT 84067
Phone: (385) 799-8824
Email: jen@roofingutah.com
Website: https://roofingutah.com

Information We Collect

• Information you give us. Your name, phone number, email address, street address and city, project details, and anything else you type into a quote request, contact form, financing inquiry, or review submission.
• Information from calls and texts. Call and message records, including the content of text messages you exchange with us, so we can service your project.
• Information collected automatically. IP address, browser type and version, device type, referring page, pages viewed, and time on site, collected through cookies and analytics tools.
• Photos and project media. Images of your roof or property that you send us, or that our crews capture during an inspection or project.

How We Use Your Information

• To respond to quote requests and schedule free roof inspections;
• To prepare estimates and perform contracted roofing work;
• To send appointment confirmations, reminders, and project updates by phone, email, or text;
• To process payments and, if you apply, to pass your application to a financing partner you have chosen;
• To document damage and communicate with your insurance carrier at your request;
• To improve our website and understand which pages and services are useful;
• To meet legal, licensing, warranty, tax, and record-keeping obligations.

Mobile Information and SMS

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This includes your mobile phone number and any SMS opt-in consent you give us. We do not sell, rent, trade, or lease mobile information to anyone.

Mobile information is shared only with the messaging vendors that operate our texting platform on our behalf, and only so that they can deliver the messages you asked to receive. Those vendors are contractually prohibited from using your mobile information for their own marketing.

If you opt in to text messages, you agree to receive SMS text messages from Roofing Utah regarding appointments, estimates, project updates, reminders, and promotions. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for help. Consent to receive text messages is not a condition of purchasing any product or service. Carriers are not liable for delayed or undelivered messages. Full messaging terms are in our Terms of Service.

To stop receiving texts from us, reply STOP to any message. We will send one confirmation message and then stop. You can opt in again at any time through a form on our website.

Who We Share Information With

We share information only as needed to run our business, and never for another company’s marketing:

• Service providers who work on our behalf under contract — website hosting, CRM and scheduling software, our SMS messaging platform, email delivery, analytics, and payment processing.
• Financing partners, only when you apply for financing and only with the information needed for that application.
• Insurance carriers and adjusters, when you ask us to assist with a claim on your property.
• Subcontractors and material suppliers, limited to what is needed to deliver materials and complete your project.
• Legal and safety, when required by law, subpoena, or to protect our rights, property, or the safety of any person.

We do not sell your personal information. We do not share your information with third parties or affiliates for their own marketing or promotional purposes.

Cookies and Analytics

We use cookies and similar technologies to keep the site working, remember your preferences, and measure traffic. We use Google Analytics to understand aggregate site usage; Google may set its own cookies and process that data under its own privacy policy. You can block or delete cookies in your browser settings, though some parts of the site may not work as well. We do not run cross-site advertising trackers that resell your mobile number.

Embedded Content from Other Websites

Pages on this site may include embedded content such as videos, maps, review widgets, or financing calculators. Embedded content behaves as if you visited that other website, and those websites may collect data about you, set cookies, and monitor your interaction with the embedded content.

How Long We Keep Your Information

We keep quote requests and project records for as long as needed to serve you and to satisfy warranty, licensing, insurance, and tax requirements — generally seven years after a project closes. Website analytics data is retained on a rolling basis. If you opt out of texts, we keep a record of your opt-out so that we do not message you again.

How We Protect Your Information

We use industry-standard safeguards, including HTTPS encryption on our website, access controls, and vetted vendors. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

• Texts: reply STOP to any message to opt out; reply HELP for help.
• Email: use the unsubscribe link in any marketing email.
• Calls: ask us to stop calling and we will honor it.
• Access or deletion: email jen@roofingutah.com or call (385) 799-8824 to request a copy of the personal information we hold about you, to correct it, or to ask us to delete it. We will keep records we are legally required to retain.

Children’s Privacy

Our services are directed to adult property owners. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.

Contact Us

Roofing Utah, Inc.
1790 W 5050 S, Roy, UT 84067
(385) 799-8824
jen@roofingutah.com